Returns & Exchanges
We want you to be completely satisfied with your Pulsetto purchase, which is why we offer a 30-day window for returns and exchanges on all unworn fashion items in their original packaging. Our goal is to ensure your style experience is seamless from the moment you order until you find your perfect fit.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original box with all tags attached, ensuring the pre-paid shipping label is clearly visible on the outside.
Drop Off Your Shipment
Take your package to any authorized carrier location or schedule a home pickup to begin the transit process back to our warehouse.
Receive Your Refund
Once our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing